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After Hours: 1-800-823-3370

(24 Reviews)
100% Recommended

Carole Burns

Oak Creek, WI
Special Needs and LGBTQ+ Adventure Specialist

 

I am dedicated to making travel accessible for everyone, believing that opportunities to travel should be limitless.

Travel can seem simple—just search online, book, and go! But what happens when unexpected challenges arise?

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Learn more about me.

Certified Autism Travel Professional

Digital Badge https://apps.ibcces.org/badges/v/702
Digital Badge https://apps.ibcces.org/badges/v/702

I guess you could say I have 30 years of experience understanding the frustrations and challenges that go along with getting others to accept that people on the Autism spectrum are just as varied as those born with blue eyes. You can't assume you understand everything about this community - because - you simply can't. 


But, what you can do is listen, ask questions, much like you would with any type of request. However, you need to really focus on the accommodations that may be needed, which could be as simple as explaining to the airline that the individual would prefer to board first (or last, depending on the strategies the client has chosen). 


You need to be aware of the stimulants that may be present (smell, sight, sounds, crowds) and offer the best solutions possible.


I hope you give me the chance to work with you on your next adventure. I think you'll find that I can help make it as relaxing and memorable as possible.

My Reviews

4 of 6 people found this review helpful
Wonderful time
She handled really crazy situation with airlines with class,and professionalism.
By  Vampyra  from  Milwaukee, Wi
Traveled to  Bahamas ~ Caribbean
I would recommend this agent to my family and friends

Carole Burns responded:
Glad I was able to assist and keep you on track! Thank you for trusting me with that.

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1 of 1 people found this review helpful
Tickets for unaccompanied boys
Ms. Carol helped us with short notice ticket and information for our two boys traveling alone. She is now our preferred travel agent.
By  MrMonty  from  St. Louis, MO
Traveled to  California ~ USA
I would recommend this agent to my family and friends
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2 of 3 people found this review helpful
Best trip ever
It was handled very well. I totally enjoyed my trip. Even with the curves the airline kept trying she handled it with grat professionalism. Made my trip very memorable.
By  Vampyra  from  Milwaukee
Traveled to  Bahamas ~ Caribbean
I would recommend this agent to my family and friends
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SM Cruiser Nutt
The shuttle and hotel were great, the driver was funny. Besides the flight cancelation the trip was great!
By  nuttcake and wheels  from  Cleveland, TN
Traveled to  Dominican Republic | Caribbean
I would recommend this agent to my family and friends
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A happy pied piper
Truthfully a smooth trip start to finish. :)
By  PB&J  from  South Milwaukee, WI
Traveled to  Dominican Republic | Caribbean
I would recommend this agent to my family and friends
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Certifications/Awards:

  • CTA
  • Certified Universal and Disney Specialist
  • Certified Cruise Counsellor (CCC)
  • Certified Travel Advisor (CTA)
  • Certified Autism Travel Professional (CATP)
  • Certified Accessible Travel Advocate (SNG)

Industry Affiliations:

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