He is very responsive, returns calls very timely, he is knowledgeable and researches thoroughly to provides answers to questions.

Joe did a wonderful job in listening to what type of experience I was looking for in my trip to Costa Rica and set up all the details that I had asked for. He provided lots of information while planning this trip and communicated with me several times as the trip was approaching with additional details and to be sure I was comfortable. He made sure we had all the forms completed including Covid tests. I really couldn’t ask for more. He nailed it!

Joe was very knowledgeable and very easy to work with. He made planning/booking our trip seamless. I was in over my head planning a trip to Australia and he took care of it all making sure all the activities I wanted were on the itinerary. All the hotels we stayed in were nice and in great areas as well as seamless transfers to and from our hotels. It was also very nice that he reached out mid trip as our last stop on the itinerary was being hit by a cyclone. He assured us we’d be taken care of and was going to make adjustments if necessary. It was comforting knowing we weren’t alone and could keep enjoying our trip

Joe went above and beyond to help us plan our 1st trip to Costa Rica in Jan 2025. We had a minor problem while in Costa Rica and he was there to help and get the situation resolved. During the planning process I had lots of questions, as this was our first trip to Costa Rica. He helped with what we could expect and helped with a list of things we would need while there. Thank you Joe for all your help! We can't wait for our next adventure.

Joe was attentive and he listened to my concerns. He walked me through the entire process from beginning to end.